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Always In Element – Privacy Policy (UK)

Last updated: 31 May 2026

Data Controller: Always In Element, United Kingdom

 

1. IntroductionThis Privacy Policy explains how Always In Element collects, uses, stores, and protects your personal information in accordance with UK GDPR and the Data Protection Act 2018. By using this website or booking a session, you agree to the terms outlined here.

 

2. Information We CollectWe may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Booking details

  • Payment information (processed by third‑party providers; we do not store card details)

  • Session‑Related Information

  • Notes relating to holistic sessions

  • Emotional, energetic, or wellbeing‑related themes you choose to shareTechnical Information

  • IP address

  • Browser type

  • Cookies and analytics data

  • Website usage patterns

 

3. How Your Information Is Used

Your information may be used to:

  • Provide holistic and coaching services

  • Manage bookings, communication, and follow‑up

  • Maintain accurate records for professional and safeguarding purposes

  • Improve website performance and user experience

  • Comply with legal obligations

  • We do not sell or share your data with third parties for marketing.

 

4. Sensitive Data & Session Notes

Holistic sessions may involve discussion of emotional, energetic, or personal themes.

Session notes are:

  • Kept brief

  • Stored securely

  • Used only to support continuity of care

  • Not shared unless legally required

  • This approach aligns with trauma‑informed practice and UK professional standards.

 

5. Legal Basis for Processing (UK GDPR)

We process your data under the following lawful bases:

  • Consent – when you book a session or contact us

  • Contract – to deliver services you have requestedLegitimate Interests – to maintain records and improve services

  • Legal Obligation – safeguarding, tax, or regulatory requirements

 

6. Data Sharing

Your data may be shared only when necessary:

  • With payment processors (for secure transactions)

  • With legal or safeguarding authorities if required

  • With IT service providers who support secure data storage

  • We do not share your information for advertising or commercial purposes.

 

7. Data Retention

Client records, including session notes, are retained for 7 years, in line with UK professional and safeguarding standards.After this period, data is securely deleted.

 

8. CookiesThis website may use cookies for:Analytics, Performance, User experience

You can disable cookies in your browser settings at any time.

 

9. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (unless required for legal reasons)

  • Withdraw consent

  • Request data portability

  • Restrict or object to processing

  • To exercise your rights, contact: info@alwaysinelement.com

 

10. Security Measures

We use:

Encrypted systems

Password‑protected devices

Secure digital storage

Limited access controls to protect your information from unauthorised access or misuse.

 

11. Contact InformationIf you have questions about this Privacy Policy or how your data is handled, contact:Always In Element Email: info@alwaysinelement.com United Kingdom

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